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Mastercard uses AI to sharpen payment resiliency – Mastercard

May 12, 2024

Advanced solutions provide banks with world-class decisioning.
With the relentless demand on banks to maintain consumer trust in an ever-evolving payments landscape, Mastercard has launched a new suite of enhanced solutions using game-changing AI to help them make good on the promise of ‘always-on’ payments.
With millions of transactions taking place every day, any disruption to the processing of card payments by banks – even for a matter of minutes – has the potential to cause massive disruption, jeopardizing consumer trust and confidence.
“In today’s world where the payment ecosystem is highly distributed and increasingly complex, it’s vital banks get the support they need to ensure card payments run seamlessly,” said Ajay Bhalla, President of Cyber and Intelligence at Mastercard.
A rise in cybersecurity threats (fourfold in the last three years1), an expanding and diversifying payments ecosystem, and greater regulatory requirements are collectively giving rise to a need for enhanced resiliency.
To help banks address these challenges, Mastercard has expanded its Payment Resiliency solutions with three new optional enhancements to its Stand-In Authorization service:
Mastercard’s resiliency solution helps mitigate the impact on consumers when banks are unable to process a card payment, whether due to planned or unexpected outages.
The impact of outages is prompting increased scrutiny from regulators who are interested in how financial institutions are building resiliency into their payment systems.
“With an increased focus on resiliency we are harnessing the latest AI technology to advance our solutions and make it even easier to ‘stand in’ for our customers to keep payments flowing. This improves consumer experience and protects trust across the ecosystem”, said Bhalla.

1 Chart: Cybercrime Expected To Skyrocket in Coming Years | Statista
1 Source Mastercard
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About Mastercard (NYSE: MA)
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.


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